Privacy Policy

Overview

Meridyan provides software and related services that help independent musicians and creative teams understand revenue, finances, working capital, operations, and growth opportunities in one place.

This Privacy Policy applies to information we collect when you visit our public website, create an account, connect third-party services, upload content, communicate with us, or otherwise use Meridyan.

Information We Collect

The information we collect depends on how you use Meridyan and which features you enable.

• Account and contact information, such as your name, email address, login credentials, organization or workspace details, and billing contact information.
• Profile and business information, such as artist, band, manager, or team details, payout settings, tax or business data, and other information you choose to provide.
• Financial and operational data, such as transaction records, invoices, receipts, statements, payout details, account balances, expense data, and uploaded financial documents.
• Connected service data from services you choose to link, such as banking, accounting, payment, ticketing, merchandise, streaming, social, advertising, email, cloud storage, or similar platforms.
• Usage and device information, such as IP address, browser type, device identifiers, pages viewed, clicks, session activity, referring URLs, and approximate location derived from technical signals.
• Communications and support information, such as messages, feedback, requests, and other information you send to us.

How We Use Information

We use information we collect to operate, maintain, and improve Meridyan.

• Provide the website, platform, and requested features.
• Authenticate users, manage accounts, and administer organization workspaces.
• Import, organize, analyze, and display your financial and operating data.
• Generate insights, workflows, recommendations, and automation within the product.
• Process payments, manage subscriptions, and provide customer support.
• Monitor performance, troubleshoot issues, detect fraud, and protect the security of Meridyan.
• Understand product usage, develop new features, and improve the quality and reliability of our services.
• Comply with legal obligations and enforce our policies and agreements.

How We Share Information

We do not share your information except as needed to operate Meridyan, as directed by you, or as otherwise described in this Privacy Policy.

• With service providers that help us host, secure, monitor, support, and operate the platform.
• With third-party integrations and counterparties when you choose to connect accounts, initiate workflows, or request a service that depends on them.
• With members, administrators, or authorized representatives of your organization or workspace, consistent with the permissions and controls in the product.
• In connection with a merger, financing, acquisition, reorganization, or sale of all or part of our business.
• When required by law, legal process, or to protect the rights, safety, and security of Meridyan, our users, or others.
• With your consent or at your direction.

Cookies and Similar Technologies

We and our service providers may use cookies, local storage, pixels, and similar technologies to remember preferences, keep you signed in, measure usage, improve performance, and support security features.

You can control certain cookies through your browser settings, but disabling them may affect how the website or platform functions.

Data Retention

We retain information for as long as reasonably necessary to provide the services, comply with legal obligations, resolve disputes, enforce agreements, and maintain business records.

Retention periods vary depending on the nature of the information, the feature involved, and our legal or operational needs.

Your Choices and Rights

Depending on your location and how you use Meridyan, you may have rights to access, correct, update, export, or delete certain personal information.

You may also be able to disconnect integrations, update account information, and opt out of non-essential marketing communications by following product settings or email unsubscribe instructions.

To make a privacy request, contact us at support@meridyan.io. We may need to verify your identity before completing certain requests.

Security

Meridyan uses reasonable administrative, technical, and physical safeguards designed to protect information against unauthorized access, loss, misuse, or alteration.

No security measure is perfect, and we cannot guarantee absolute security of information transmitted to or stored in our systems.

International Data Transfers

Meridyan may process and store information in the United States and other jurisdictions where we or our service providers operate.

If you access the services from outside those jurisdictions, you understand that your information may be transferred to places with different data protection rules than those in your home jurisdiction.

Children's Privacy

Meridyan is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information to us, contact us so we can review and delete it if appropriate.

Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we may provide notice through the website, product, or other reasonable means.

Your continued use of Meridyan after an updated Privacy Policy becomes effective means the updated policy will apply to your continued use, to the extent permitted by law.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact us at support@meridyan.io.